Privacy policy

Privacy Policy
Last updated: May 26, 2025

This Privacy Policy describes how Queer Energy (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from [your-store.myshopify.com] (the “Site”) or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Information We Collect

We collect personal information that you provide to us when you make a purchase, sign up for our newsletter, contact us, or interact with the Site. This includes:

  • Your name, email address, phone number, and shipping/billing address
  • Order details and purchase history
  • Payment information (processed securely via Shopify or third-party providers)
  • Any other information you choose to provide

We may also automatically collect certain information about your visit to the Site, such as your browser, IP address, and how you navigate through our store.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you, including order updates and promotional messages
  • Provide customer support
  • Improve and personalize your shopping experience
  • Comply with legal obligations

We do not sell your personal information to third parties.

Sharing Your Information

We share your information with service providers who help us operate the store, including:

  • Shopify (our e-commerce platform)
  • Payment processors
  • Shipping and logistics companies
  • Email marketing and customer service platforms

These partners only access information necessary to perform their duties and are required to protect your data.

Cookies

We use cookies and similar technologies to improve your experience on our Site, personalize content, and analyze traffic. You can manage your cookie preferences through your browser settings.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent where applicable

To exercise your rights, please contact us at crystal.queerenergy@gmail.com.

Data Retention

We retain your information as long as necessary to provide you with our Services and for legitimate business or legal purposes.

Security

We take reasonable precautions to protect your personal data. However, no system is completely secure, so we cannot guarantee absolute security.

Minors

The Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. The updated version will always be posted here with the "Last updated" date at the top.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

crystal.queerenergy@gmail.com